General Questions and
Answers
What does it mean when
the doctor is board-eligible or board-certified?
The American Board of Obstetrics & Gynecology certifies graduates of approved ob/gyn
residency training programs as board eligible. This means an individual has received a
medical degree and has completed four years of advanced, intensive training in all aspects
of the specialty. In order to be board certified (otherwise known as a diplomate,)
a physician must have successfully passed a comprehensive written exam usually done at the
completion of the final year of residency. After two years in practice the doctor must
then complete an oral exam before a national examining board. It is only after
successfully passing both tests that a physician can be considered board certified as a
specialist. An obstetrician-gynecologist requires recertification every ten years.
What does F.A.C.O.G.
stand for?
F.A.C.O.G. stands for "Fellow of the
American College of Obstetrics and Gynecology".
Once a physician has acheived diplomate (board certified) status he/she may apply for
membership in the national society dedicated to advancing women's healthcare. The College
establishes national guidelines concerning women's health in the United States.
- How long will it take
for Dr. Eder to call me back if I call during office hours?
- Patients are encouraged to call the office with
questions concerning their health. However, it would be unfair to other patients if the
doctor were to leave the examination room to answer every phone call. (Telephone calls are
a common reason of physicians running behind schedule!) We therefore request that you use
discretion in your phone calls. Please furnish the receptionist will all of the necessary
information concerning the reasons for your call. If she needs to discuss the matter with
the doctor, she will return your call as soon as possible. Unless it is an emergency, the
doctor will return your call after office hours.
- How can I get my
prescription refilled?
- Prescription refill requests should be made during
office hours, so that your chart may be reviewed. Please check with your pharmacist
first as he/she may already have permission to refill a prescription. For the sake of
safety, we do not make telephone diagnoses nor prescribe medications by telephone for
disorders not undergoing current therapy.
- How can I obtain a copy of my
medical records?
- In accordance with New Jersey statutes, original medical
records may not be released. Requests for copies must be made in writing and are subject
to a nominal administrative fee as defined by the New Jersey Board of Medical Examiners.
- What are your policies regarding
office visits and appointments?
- Office hours vary and evening hours are available for your convenience. Office visits are by appointment only and we make every
effort to honor all time commitments.
If it is necessary for you to change or cancel an appointment, we request at least 24 hours
notice. This is especially important for patients who are scheduled for surgery or special
procedures.
- How do your fees work?
- Every effort has been made to provide
comprehensive obstetrical and gynecological services at rates which are at or below the
present prevailing rates for our community. Our fee schedule is available upon request.
Payment for medical services are generally requested at the time the services are
rendered. (For your convenience, our offices accept credit card and debit card payments.) If
this policy places an undue hardship on you, please discuss the problem with the office
manager prior to your consultation with the doctor. Unless otherwise specified, any lab
work will be billed to you directly from the outside laboratory. Estimated lab charges are
also available by request.
What kinds of insurance do you accept?Our practice participates in most managed care programs. As this list constantly changes, please check
with our business office for the latest update. Many of these plans require prior
authorization from a primary care provider in order for you to be seen. If this is the
case, you must bring your referral in order to receive treatment. Certain
plans require a co-payment and this must be paid at the time of the visit.
For those programs where a primary care physician is assigned, the managed care program
usually requires a patient to contact this person first before calling our office with
health-related questions. Only in certain situations (maternity care, post-surgery, or
under specific therapy prescribed by us, for example) are we permitted to intervene
without prior authorization.
Managed care plans may have restrictions with respect to hospitals, referral
physicians, as well as the type and extent of treatment. Changes in hospitals,
participating physicians, labs, and ancillary service providers occur continuously. While
we make every effort to keep abreast of these modifications and relay them to you, it is
ultimately the patient's responsibility to make certain her program approves of the choice
of hospital, physician, or laboratory where she has been referred. We recommend careful
review of your plan's benefits and suggest contacting your program's patient relations
representative for explanations.
Here is a list of the many plans we participate with:
- Aetna
- Amerihealth
- Anthem
- Beech St.
- Blue Cross and Blue Shield
- Cigna
- First Health
- GreatWest
- Healthnet
- Independence Blue Cross
- Keystone Healthplan East
- Klais and Company
- Magnacare
- Medicaid w/ NJ Horizon Health
- Medicaid w/ University Health Plan
- Medicare
- Multiplan
- Oxford
- PHCS
- Qualcare
- Tricare
- Unicare
- United Healthcare